Frequently asked questions
Shipping and returns
1. How many days does the shipment take?
The goods are shipped within 2-3 working days, from the moment we receive the payment of the order made by you.
In the event that there is a delay in delivery times, we will promptly notify you by email, apologizing for the inconvenience and trying to ensure delivery in the shortest time possible.
For more information visit the following link:
2. Is transport included in the price?
Yes, in Italy transport is included in the price, while outside no. When the transport was not included in the price will be expressly indicated at the time of purchase.
3. If I am not satisfied with the product, or the item is damaged, can I return it? Within how many days?
Of course, you can return the product within 15 days of delivery.
To receive the refund and return the products, you must inform us of your decision to withdraw to the e-mail address firstname.lastname@example.org, indicating the order number and the items you intend to return.
For more information on returns and refunds please visit the following link: